How to send request from own domain

1 min read

Introduction

Sending requests from your company email domain establishes an instant connection with your clients using your official email address. This ensures that every message comes from a recognized and trusted source, enhancing trust and credibility. Maintaining brand consistency helps clients easily identify and trust your communications, leading to faster and more positive responses. This simple feature improves client interactions and streamlines your communications.

In this “How to use” article you will learn how to set up your own company email domain and how to use it.

Get Started

NB! To configure global pre-configured screening parameters, you need Administrator rights.

  1. Accessing the Sending from own domain configuration
    • Log in to your Meo account.
    • Navigate to the Email sending section under Administration in the main menu.
  1. Set Sending from own domain configuration
    • Add a sender email address and click on Update
    • Click on Verify records from your DNS provider
      • If it fails, please adjust records in your DNS provider accordingly
    • Enable sending from this email address when all records are verified

That’s it. Your sender email address will now be used when sending a request.

How to use it

  1. Access an Identity or navigate to the Request menu
  1. Click on New
  1. Fill out New information request and click on Create request

That’s it. The email the person receives will now be from your sender email address:

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